Privacy Policy
InMotion respects your privacy and is committed to handling customer information responsibly when you visit our website, place an order, contact support, or subscribe to store communications.
How InMotion Handles Information
This Privacy Policy explains what information InMotion may collect, how we use it, how it may be shared with service providers, and how customers can contact us about privacy-related questions.
By using our website or providing information to InMotion, you acknowledge that your information may be handled as described in this policy.
Customer & Order Information
InMotion may collect information that you provide directly, information related to your order, and basic website usage information.
- Name, email address, billing details, and shipping details
- Order number, purchased items, order history, and customer support messages
- Account information if you create or use an account
- Product questions, return or exchange requests, and support-related details
- Device, browser, website activity, and cookie-related information
How Information Is Used
We use information to process orders, respond to customer requests, provide account support, review returns or exchanges, improve website performance, and communicate about store-related matters.
Order Processing
Order information is used to confirm purchases, process payment-related details, prepare orders, provide customer support, and manage order-related communication.
Payment Information
Payments may be processed through PayPal, Stripe, or Credit Card payment services. InMotion does not use this policy to claim that it stores full payment card numbers.
Cookies & Analytics
InMotion may use cookies, similar tracking technologies, and analytics tools to support website functionality, understand site performance, remember preferences, and improve the shopping experience.
Email Marketing
If you subscribe or agree to receive marketing emails, InMotion may send promotional messages, product updates, sale notices, or store news. You may unsubscribe by following the instructions in the email.
Service Providers
We may share necessary information with service providers that help operate the store, process payments, fulfill orders, support website functionality, analyze site performance, or provide customer service.
Data Security
InMotion uses reasonable administrative, technical, and organizational measures designed to help protect customer information. No online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We keep customer information for as long as reasonably needed to process orders, support customers, maintain records, resolve disputes, prevent misuse, and meet operational needs.
Customer Privacy Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, or other control over certain personal information. Contact us to submit a privacy request.
Children’s Privacy
InMotion does not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can review the request.
International Users
If you access InMotion from outside the location where our store operations or service providers are based, your information may be processed in other locations where privacy rules may differ.
Policy Updates
InMotion may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last updated” date on this page.
Privacy Requests & Contact Information
If you have questions about this Privacy Policy, your personal information, email marketing preferences, cookies, or a privacy request, please contact InMotion customer support.
Email: [email protected]
Please do not include sensitive payment information in your email. Include enough detail for us to understand and review your request.
We use customer information to support a better store experience.
InMotion handles customer information for order support, communication, website functionality, customer service, and store operations. Contact us at [email protected] if you need privacy-related help.
