Contact InMotion
Questions about your order, product details, account, or next steps? Send our support team a message and we’ll help you move forward with clear, friendly assistance.
Reach Us by Email
For all customer support requests, please contact InMotion by email:
[email protected]Response Time
Our team typically replies within 24–48 hours.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM.
What to Include
To help us review your request faster, please include as much relevant information as possible in your message.
- Your full name and email address
- Your order number, if your request is order-related
- The product name or model, if your question is product-related
- A clear description of the issue or question
- Photos or screenshots, if they help explain the request
Order Support
Contact us for help with order questions, order details, payment-related concerns, or updates about a recent purchase.
Shipping Support
Need help understanding shipping status or delivery information? Send your order number so we can review your request.
Returns & Exchanges
For return or exchange questions, email us before sending anything back so we can provide the correct next steps.
Product Questions
Ask us about product details, sizing, compatibility, accessories, or choosing the right InMotion item for your needs.
Account Help
Contact us if you need support with account access, customer information, or purchase-related account questions.
General Questions
If you are not sure where your question fits, send us a message and we’ll guide you to the right support path.
Contact Form Note
Use the contact form on this page if available, or email us directly at [email protected].
Please do not include sensitive payment details in your message. InMotion uses the information you provide only to review and respond to your support request.
We’ll help you get the support you need.
Whether you have a question about orders, shipping, returns, exchanges, product information, or account help, the InMotion support team is ready to assist during customer service hours.
